Always current
Update arrival instructions, rules or recommendations online instead of reprinting a binder or resending a PDF.
Digital welcome book
What is a digital welcome book?
A digital welcome book is an online guest guide that replaces a printed binder or static PDF with mobile access to check-in instructions, Wi-Fi, house rules, local tips, services and experiences. Guests open it from a QR code or link, and hosts can update it anytime.
Last updated July 2026
Replaces printed binders
Updated online
Guest-ready by QR code
Includes stay info, local tips, services and experiences
Built to answer the first guest question before it is sent
Definition and value
A better operating surface than a binder or PDF
Easy for guests to reopen
A QR code or link keeps the welcome book available before arrival, inside the property and during checkout.
Structured around real questions
Cover Wi-Fi, parking, appliances, house rules, checkout, local restaurants, services and nearby experiences.
Multilingual guest support
Digital guides can support travellers who do not speak the host's language fluently.
Revenue-friendly recommendations
Digital recommendations can connect guests to experiences, services and affiliate opportunities.
Measurable guest journey
Unlike paper, a web guide can become part of your conversion and guest-support funnel.
What it contains
From essential arrival info to local discovery
The strongest welcome books answer operational questions first, then help guests enjoy the destination.
1
Stay essentials
Check-in, Wi-Fi, parking, house rules, appliance instructions, emergency contacts and checkout.
2
Local context
Restaurants, transport, local tips and the host's trusted recommendations.
3
Bookable extras
Services and experiences that help guests personalize the stay and create revenue opportunities.
FAQ
Digital welcome book questions
It is an online guest guide with property instructions, local recommendations and stay information that guests open from a link or QR code.
A digital welcome book can be updated online, opened before arrival and reused across guest messages, QR codes and the property itself.
No. Helpy Travel guides open in the browser from a QR code or link.
Yes. Helpy Travel is built for multilingual guest information.
You can start free, then upgrade when you need paid host workflows and more scale.
Create a digital welcome book guests can reopen anytime
Put stay details, tips and services behind one QR code instead of another binder or attachment.
Related guides
Related guides for hosts
Keep comparing guest guide options and host workflows with these Helpy Travel resources.
Digital guest guide for Airbnb hostsBuild a QR guide that answers guest questions before they message you.Guest guide app for property managersManage multilingual guides across a growing vacation-rental portfolio.How to reduce guest questionsMove repeated Wi-Fi, check-in and checkout answers into a self-serve guide.Helpy Travel vs Touch StayCompare digital guidebook workflows, QR access, translations and monetization.Helpy Travel vs GuestIntroSee how Helpy's bookable services and flat pricing compare with GuestIntro.Free alternative to Touch StayEvaluate Helpy Travel when you want to start with a free digital guide.Touch Stay vs Hostfully vs Helpy TravelCompare guest guide and portfolio workflows across the three platforms.Free digital guidebookCreate a free QR guide for property information, services and local tips.